| We regard the field of ICT4D as being inherently  multi-disciplinary and we approach it from an action research based point of  view; one that leads to design-implement-reflect cycle. It is a research method  that is based on a pragmatist epistemology and needs to be seen in the context  of experimental computer science (ECS). ECS traces its heritage from engineering where progress is  achieved via the design of a novel computing artefact (this is a contested  statement — see (Tedre 2011) for a survey of the debate).  The theoretical branch of Computer Science is mathematics and does not require  experimentation for verification. ECS experiments are typically small  investigations to verify effectiveness of the artefact in its application area. Design-based disciplines have generally not been welcomed in  academia (Buchanan 2001) . Buchanan points out that "Fragments of the human power or ability to  create have, indeed, moved into universities in the past century or more ...  most recently in the form of computer science".  Our conception of design has moved from considering the form and function of an  artefact to thinking more of "the  experience of the human beings that make and use them in situated social and  cultural environments". This is in direct contrast to those ICT disciplines derived  from the behavioural sciences which place the hegemony of theoretical  foundations above all else. In the Information Systems, like Computer Science,  the role of design is also contested, on one side there is the mainly German  speaking and Scandinavian "Wirtschaftsinformatik"  approach that favours design science (Österle et al.  2011)  and on the other the mainly "Anglo-Saxon" approach (Baskerville et al. 2011) that argues for the primacy  of theory. Österle et al. characterize the second approach as follows (Österle et al.  2011, 7): 
                              Rooted in the business school culture, it is based on a  behaviorist approach. Rather than aiming at the design of innovative IS, it  focuses more on observing IS characteristics and user behavior. This is clearly seen a polemic by Richard Heeks a leading  scholar in ICT4D, who in "Theorizing ICT4D Research", quotes Marx's epitaph "The philosophers have only interpreted the world, in various ways. The point,  however, is to change it" only to reject this position comprehensively (Heeks 2006) . He goes on:  
            "There has been a bias to action, not a bias to knowledge. We  are changing the world without interpreting or understanding it. Most of the  ICT4D research being produced is therefore descriptive not analytical. It might  make some interesting points but it lacks sufficient rigor to make its findings  credible … It has a close-to-zero shelf life. The pictorial analogy of such  work is that of stones being thrown into a pond, each one making a ripple but  then sinking without trace.… a contribution is generally possible only where the  research draws on some preexisting conceptual framework."
             We quote it at length to show how polemical such standpoints  become. In listing disciplines that might contribute to the underlying theories  of ICT4D research it is notable that there no mention of design*.  In his polemic Heeks does not argue for a particular theoretical position to be  derived from the underlying foundations, rather he seems to advocate a  patterning approach: in this situation the following theory is a good one to  apply. Theory essentially plays the role of a metaphysical certainty and  ultimately this is the Platonic position: if we look at individual objects in  experience we can only aspire to "opinions",  while knowledge is about "eternal,  unchanging things" (Plato 380AD, 479e–480).              In a slightly later opinion piece Heeks' position seems to  have moderated (Heeks 2009) . Design is foregrounded and  the emphasis for ICT4D is firmly on benefitting deprived communities. The  underlying contributory disciplines now include Computer Science (along with  Development Studies, while still giving primacy to Information Systems). It is  argued however that the Information Systems perspective can lose engagement  with the computational artefact, becoming a social science that it fails to  engage with the technology. Our own experience has been that the issue is not  so much failure to engage with technology but rather to regard it as a given:  unchanging and fixed rather than malleable and the outcome of creative design  and innovation (Blake and Tucker 2006). References
            Baskerville, Richard, Kalle Lyytinen,  Vallabh Sambamurthy, and Detmar Straub. 2011. "A Response to the  Design-Oriented Information Systems Research Memorandum." European Journal  of Information Systems 20 (1): 11–15. Blake, Edwin,  and William Tucker. 2006. "Socially Aware Software Engineering for the  Developing World." In IST-Africa 2006 Conference Proceedings, edited by  Paul Cunningham and Miriam Cunningham. Pretoria, South Africa: IIMC  International Information Management Corporation. http://www.ist-africa.org/conference2006/default.asp?page=paper-repository. Buchanan,  Richard. 2001. "Design Research and the New Learning." Design Issues 17  (4): 3–23. Heeks,  Richard. 2006. "Theorizing ICT4D Research." Information Technologies and  International Development 3 (3): 1–4. ———. 2009.  "The ICT4D 2.0 Manifesto: Where next for ICTs and International Development?"  42. Working Paper Series. Manchester: University of Manchester. Institute for  development policy and management (IDPM). Development informatics group. Österle,  Hubert, Jörg Becker, Ulrich Frank, Thomas Hess, Dimitris Karagiannis, Helmut  Krcmar, Peter Loos, Peter Mertens, Andreas Oberweis, and Elmar J. Sinz. 2011.  "Memorandum on Design-Oriented Information Systems Research." European  Journal of Information Systems 20 (1): 7–10. Plato. 380AD. The Republic. Athens. Tedre, Matti.  2011. "Computing as a Science: A Survey of Competing Viewpoints." Minds and  Machines 21 (3): 361–87. doi:10.1007/s11023-011-9240-4.   
  
                * To  be clear: we agree that the field of ICT4D is littered with failures, and we  are not advocating an anything-goes approach. |